1. Who this Privacy Policy covers
This jiliso01 Privacy Policy applies to every person who visits the website at jiliso01.net, creates a player account, makes a deposit or withdrawal, participates in a promotion, or contacts our support team. It covers activity completed through a desktop browser, mobile browser, or any other supported access method.
By using the platform, you confirm that you have read this Privacy Policy and understand how your personal data is handled. If anything is unclear, please reach out to our support team before continuing to use the service. We want every kabayan on our platform to feel confident about how their information is looked after.
2. Information we collect
jiliso01 collects personal data only when it is genuinely needed to provide, maintain, and improve the service. The categories of information we may collect include:
- Registration details: Full name, date of birth, email address, mobile number, and residential address.
- Identity documents: Government-issued ID, proof of address, or other verification documents submitted during account review.
- Payment information: GCash number, Maya wallet, GrabPay account, Coins.ph reference, InstaPay or PESONet bank account details, BDO, BPI or UnionBank account data, or Visa/Mastercard card details necessary to process PHP transactions.
- Account activity: Login history, session times, wager records, deposit and withdrawal transactions, bonus participation, and support interactions.
- Device and technical data: IP address, browser type and version, device model, operating system, and connection information collected automatically when you use the platform.
- Communications: Messages sent to our support team, feedback you provide, and records of notices we send to your registered contact details.
We do not collect sensitive personal data beyond what is necessary for identity checks, responsible gaming assessments, or legal obligations.
3. How jiliso01 uses your information
Every piece of data collected by jiliso01 is used for a specific, legitimate purpose. We do not sell personal information to third-party advertisers. The primary purposes for processing your data include:
- Creating and managing your player account on jiliso01.
- Verifying your identity, age, and eligibility to participate in sports betting, live casino, sabong, esports, virtual sports, roulette, and related games.
- Processing PHP deposits, withdrawals, and payment reconciliation through your chosen Philippine payment method.
- Detecting, preventing, and investigating fraud, money laundering, and policy violations.
- Administering bonuses, promotions, referral rewards, and responsible gaming controls connected to your account.
- Sending service-related communications such as transaction confirmations, security alerts, account updates, and promotional offers you have consented to receive.
- Complying with applicable legal, regulatory, and licensing obligations that apply to the jiliso01 platform.
- Improving platform performance, game content, payment flows, and overall user experience based on aggregated or anonymised usage patterns.
4. Legal basis for processing
jiliso01 processes personal data on the following legal grounds, depending on the context:
- Performance of a contract: Most processing is necessary to deliver the services you registered for, including account management, payment processing, and customer support.
- Legal obligation: Certain processing is required to meet anti-money laundering rules, identity verification requirements, or other applicable laws.
- Legitimate interest: Security monitoring, fraud prevention, platform improvement, and responsible gaming safeguards are based on our legitimate interest in operating a safe, fair, and sustainable service.
- Consent: Where we send optional marketing communications or use non-essential cookies, we rely on your clear, freely given consent, which you can withdraw at any time.
5. Sharing your information
Your personal data may be shared with trusted service providers and partners who assist in operating the jiliso01 platform. Any sharing is limited to what is necessary and governed by confidentiality obligations or data processing agreements. Typical recipients include:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard processors who handle PHP transactions.
- Identity and compliance providers: Third-party services used to verify documents, screen against sanctions lists, or conduct fraud and AML checks.
- Game and technology providers: Companies supplying live casino feeds, sports data, virtual sports engines, esports markets, and related platform technology.
- Hosting and infrastructure: Secure server and cloud providers that store and process account data under strict access controls.
- Regulatory and law enforcement authorities: Where we are legally required or otherwise permitted to share information in response to a lawful request.
We do not sell, rent, or trade your personal information to advertisers, data brokers, or unrelated third parties. Any disclosure beyond the above is done only with your consent or where required by law.
6. Cookies and tracking technologies
jiliso01 uses cookies and similar technologies to keep your session active, remember your preferences, detect unusual activity, and understand how players navigate the site. Cookies are small text files stored on your device and do not directly identify you by name.
We use three main categories of cookies:
- Strictly necessary cookies: Required for the website to function. These maintain your login session, remember your language preference, and support security features. They cannot be disabled without breaking core functionality.
- Performance and analytics cookies: Collect anonymised information about how pages are visited, which features are used most, and where errors occur. This helps us improve the platform for everyone.
- Marketing cookies: Used only with your consent to show relevant promotions and measure campaign effectiveness. You can opt out through your browser settings or the consent preference centre if available.
Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies may prevent parts of the jiliso01 platform from working correctly.
7. How long we keep your data
jiliso01 retains personal data for as long as your account is active and for a reasonable period after closure to meet legal, regulatory, audit, and dispute-resolution requirements. The specific retention period depends on the type of data:
- Account registration data and identity documents are typically retained for the duration of the account and for a period afterwards as required by anti-money laundering and record-keeping obligations.
- Transaction records, including deposits, withdrawals, and wager history in PHP, may be kept for a number of years to support audits and financial reconciliation.
- Support communication records are retained for a reasonable period to allow the review of escalated issues or complaints.
- Technical logs and device data are kept for shorter periods primarily for security and fraud-prevention purposes.
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you.
8. How we secure your information
jiliso01 takes the security of your personal data seriously. We apply technical and organisational measures designed to protect your information against unauthorised access, loss, disclosure, or destruction. Safeguards include:
- Encrypted data transmission using industry-standard protocols.
- Access controls that limit who within jiliso01 can view personal account data.
- Regular security assessments and monitoring of the platform and infrastructure.
- Secure handling and storage of payment details processed through Philippine payment partners such as GCash, Maya, and bank networks.
Despite these measures, no system is completely immune to risk. You also play a role in keeping your account safe by protecting your password, enabling any available two-factor authentication, and letting support know promptly if you suspect unauthorised access.
9. Your rights as a jiliso01 player
Subject to applicable law and verification of your identity, you have the following rights over the personal data jiliso01 holds about you:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete personal information linked to your account.
- Deletion: Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to overriding legal obligations.
- Restriction: Ask us to restrict processing of your data in certain circumstances, for example while an inaccuracy is being investigated.
- Objection: Object to processing based on legitimate interests in specific situations where you believe your rights and interests override those interests.
- Withdraw consent: Where processing relies on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
- Portability: Where technically feasible and legally applicable, receive your data in a structured, machine-readable format.
To exercise any of these rights, contact jiliso01 support with your registered details and a clear description of your request. We will respond within a reasonable timeframe and may need to verify your identity before acting.
10. Minors and underage protection
jiliso01 does not knowingly collect personal data from individuals who do not meet the minimum legal age to participate in online gaming. The platform is intended solely for eligible adult players. If we discover that personal data has been submitted by or on behalf of an underage individual, we will take prompt steps to remove that information and close the associated account.
If you believe an underage person has created an account or submitted personal data through jiliso01, please notify support immediately so the matter can be investigated and resolved.
11. Updates to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our services, data practices, technology, or applicable legal requirements. Material changes may be communicated through the website or to your registered contact details where appropriate. The date at the top of this page indicates when the policy was last reviewed.
By continuing to use jiliso01 after an updated Privacy Policy takes effect, you acknowledge the revised terms. If you do not agree with changes, stop using the service and contact support to request account closure.
12. Contact us about privacy
If you have questions, concerns, or requests relating to this jiliso01 Privacy Policy or the handling of your personal data, reach out to our support team at:
Email: support@jiliso01.net
Please include your registered name and a clear description of your query so we can respond as efficiently as possible. We treat all privacy-related requests with urgency and confidentiality.
